About us

Landlord Action was set up by Paul Shamplina and Jonathan Chippeck in 1999, frustrated with solicitors charging too much to landlords to deal with problem tenants, they were the pioneers to offer three steps and a fixed fee in dealing with problem tenants and gaining possession of the landlord’s property. Founder Paul Shamplina has sat on numerous Government Working Groups advising the Government on the Private Rental Sector, notably on the Deregulation Act and regularly appears in the Media and National press.

Landlord action is part of Brown & Brown, Inc. one of the world’s largest insurance broking businesses. Brown & Brown supports our business by providing access to strong insurance partnerships, enhanced insurance products, risk management resources, and the expertise of over 14000 insurance professionals worldwide. To find out more, visit www.bbrown.com/eu

Landlord Action stands up for landlords

To help landlords, we have campaigned to have the law changed. Now, our constant battles are with the legal process, the court system, opportunist tenants and their lawyers.

We deal with problem tenants, squatters, rental debts and other housing law matters in England and Wales.

Our aim is always to resolve issues quickly and minimise losses. Our specialist knowledge and vast experience help us to get results.

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The values we stand by

Honest and transparent

Honest and transparent

We are honest, open, ethical, and fair. Our products are easy to understand and fit for purpose. We believe our customers should know what they are buying and what they are not.

Respect and integrity

Respect and integrity

We are an inclusive company, and we embrace our customers and our colleagues regardless of background or culture.

Passion and leadership

Passion and leadership

Passion is at the heart of everything we do. We are continuously moving forward, innovating, and improving. Our products are best of breed and market leading.

Curious and innovative

We challenge our existing processes and seek to make them better for the benefit of our customers and our people. We look to anticipate the needs of our customers both now and in the future.

Flexible and adaptable

Flexible and adaptable

We are open to new ideas and concepts. Our products are flexible and adaptable and give our customers what they want.

Introduction to HFIS group of businesses

In addition to providing eviction and housing law services, Landlord Action has been part of the HF Group since 20. The HFGroup offers a range of services to the private rented sector,  including specialist insurance, tenancy deposit protection solutions for landlords, letting agents and tenants, independent complaint handling and mediation and client money protection.

The Hamilton Fraser Group includes mydeposits, Ome, the Property Redress Scheme, Client Money Protect and Landlord Action. Their award-winning landlord insurance offering, Total Landlord Insurance, has been specialising in providing comprehensive cover for landlords since 1996.

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